Terms of Service | Flow Video

The service

Flow Video provides browser-based text-to-video and image-to-video tools. You must be at least 18 and provide accurate account information. You are responsible for keeping your account secure and for activity under it.

Your content

You retain rights in your inputs. You grant us and our service providers the limited rights needed to review, process, generate, store and deliver your requests. You must have the rights and consent necessary to upload images and depict people. Outputs may be inaccurate, non-unique or subject to third-party rights. Model-provider restrictions also apply; review them before commercial use.

Credits and subscriptions

The generator shows a credit estimate before submission; the server calculates the final reservation from the chosen settings. Welcome and check-in credits can be used with any enabled video model when the total balance covers the quote. Subscriptions renew until canceled. Credits refresh monthly and unused subscription credits expire. Annual billing pays for 12 monthly allocations, not a single upfront annual allocation. Purchased credit packs expire after one year. Credits have no cash value and are not transferable.

Failures and refunds

Blocked safety reviews are not charged. Failed, rejected or timed-out generations restore reserved credits to the original grants, keeping their original expiry dates. Payment refunds are governed by our Refund Policy.

Storage

Creations and their first frames are stored for 30 days. Download your files before expiry. We cannot recover files that have been deleted. Deleting an account or creation may remove access to its files.

Acceptable use and suspension

Follow our Acceptable Use Policy. We may block requests or suspend accounts for abuse, fraud or rights violations. We may update available models, parameters and future prices; the displayed quote applies to each new generation.

Availability and responsibility

The service depends on third-party infrastructure and model availability. Generation times and output quality are not guaranteed. To the extent permitted by applicable law, the service is provided as available and our liability is limited to amounts paid for the affected service. Nothing in these terms excludes rights that cannot lawfully be excluded.

Independence and contact

Flow Video is independently operated and is not affiliated with Google. All model names and trademarks belong to their respective owners. Questions: support@flowvideo.co.